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Frequently asked questions

How much time does it take to process the order?
It takes approximately 2-3 working days to process your order, but if the rug is not in stock then it will take 12-15 days to process the order.
Are these rugs handmade?
Yes, all the rugs on our site are handmade using various processes such as hand-tufted, hand-knotted, punch needle, etc.
What is the utility of these products?
Apart from providing comfort and coziness, these rugs are designed to reflect your style and add a unique and rich look to your space.
Why does it take so much time to make these?
Each rug goes through an extensive process, including color selection, material dying, hand weaving, gluing, and finishing by carving with scissors, making it a labor-intensive and time-consuming process.
What is the thickness of these rugs?
Our rugs boast a thickness of 18-20mm, providing a plush and shaggy look along with a comfortable feel underfoot.
Can I get a custom rug made?
Show It Upp vision is to help you elevate your spaces which represents you in the best way possible. So, we are open to single pieces custom order. Our expert team will dedicatedly help you in finalizing the most suitable rug for your space.
What is the process of getting a custom rug?
To get a custom rug, simply send us your ideas and size references on Instagram or WhatsApp, and our team will assist you further.
Can I change the rug after getting it?
If your rug is damaged upon arrival, you can exchange it for a new one. A variation of 5-10% in finishing and colours are not considered as a defect as these are handmade rugs. Please review our return and refund policy for more details.
How many years do these rugs last?
These rugs generally have a lifespan of 15-20 years if used with care, and placing them in low foot traffic areas can maximize their longevity.
Can I hang these on the walls?
While placing your order, you can mention in the notes that you want to hang the rug, our team will add some hooks with the order which you can attach and hang it on the wall.